The report highlights the importance of digital skills and digital literacy, the gains made by remote learners during the pandemic, the challenges presented by the digital divide and the four areas of opportunity and potential action.

From our vantage point at AlphaPlus, we’ve witnessed you overcoming barriers and obstacles. You acted quickly to find ways to continue reaching and supporting learners. We see the hard work you’ve done to adapt, and we’re proud to have played a role in helping many of you.

The Ministry of Labour, Training and Skills Development (MLTSD) asked AlphaPlus and Contact North|Contact Nord to consult stakeholders in Ontario’s Literacy and Basic Skills (LBS) system.