In 2018, AlphaPlus oversaw a cross-case analysis of digital inclusion and digital literacy development in six community literacy centres in Ontario, which receive funding from the Ministry of Advanced Education and Skills Development (MAESD) Literacy and Basic Skills (LBS) program. The literacy centres, situated directly in small towns, cities and remote communities throughout Ontario, play a key role in supporting the province’s digital transformation initiative and its commitment to ensure an “inclusive digitally enabled province.” The centres provide various learning opportunities for digitally marginalized adults — adults living in poverty, the unemployed or precariously employed, those with limited education and some older adults. They use various models of digital literacy development to respond to learners’ array of digital literacy experiences and aspirations. However, this work is not currently part of a broader provincial digital inclusion strategy. In addition, professional development opportunities and educator training are inconsistent across the system. LBS eligibility criteria and enrolment targets can interfere with the ability of community organizations to be fully inclusive and responsive to digitally marginalized adults, particularly older adults and those not actively looking for work.
Wondering what the research says about equitable digital access and learning opportunities for the adults we work with?
AlphaPlus recently completed a comprehensive report focused on equitable access to technology for all Ontarians. During the webinar, Christine Pinsent-Johnson, one of the authors of the report, shared some highlights and a few takeaways that programs may find useful as they develop their own digital literacy workshops, courses and overall strategies.
Topics include
In Ontario, our government is transforming how it collaborates with the public and provides services by migrating many everyday interactions and transactions to an online platform. This e-government service initiative includes a commitment to provide opportunities for people to advance or gain new digital skills, particularly to individuals most in need of digital literacy training. As those in the adult education sector know, a digital divide and lack of technology training persists in Ontario and in Canada. For many Ontarians, the cost of an Internet connection puts access out of reach. When Internet access is available disparities in education level, literacy, technical skills, online problem solving and access to digital learning supports contribute to the divide. AlphaPlus’ synthesis review project sought to examine existing literature to better understand effective and comprehensive digital literacy learning, as well as inclusion opportunities for current and future users of e-government services.
The report details the results of a literature review and a jurisdictional scan funded by the Ontario Human Capital Research and Innovation Fund (OHCRIF) in 2016-2017. This project explores what it means to be an inclusive and digitally enabled province, and to support Ontario’s vision for advancing digital literacy skills for those in need. Because of the digital literacy strategy currently under development in Ontario, this research was an ideal opportunity to look at promising policies, programs and practices designed to create an environment of digital inclusion in other jurisdictions.
Finding Our Way: Digital Technologies and E-Learning for Adult Literacy Students, Educators and Programs Literature Scan: 2005-2011, presents a global snapshot of how technology has been used to enhance teaching, learning and professional development.
Given the ubiquity of digital technologies in today’s world and the pressure on educators to keep up, the report explores how they are and could be supported to integrate technology into their practice.
Ultimately, the report aims to spark a national discussion about what is happening, what needs to happen, and how AlphaPlus can, in collaboration with the adult literacy field, begin to harness the full potential of digital technology and e-learning in the service of adult literacy teaching and learning.
Problem Solving in Technology-Rich Environments
Additional Resources
Use Digital Technology Instructional Resources
The recording is no longer available but you can view the slides.
This research brief describes program practices that have been put in place in response to the introduction of the OALCF Milestones. It is part of a larger study that investigated the digital technology and OALCF Milestones overseen by AlphaPlus.
With the introduction of the OALCF (Ontario Adult Literacy Curriculum Framework) and its aligned reporting system in 2012, Ontario’s Literacy and Basic Skills programs (LBS) have experienced extensive changes in the way they report program activity and demonstrate accountability.
See the Full Report.
See the Research Overview.
Full Research Report
In 2014-15, AlphaPlus was involved in a research project examining current assessment practices related to the OALCF Use Digital Technology Milestones, the alignment between the Milestones and program learning and reporting trends. Our study concludes that the Milestones and accompanying administration guidelines work counter to the ministry’s objective for the OALCF to “improve service delivery, learner experiences and learner outcomes” by introducing a series of challenges, contradictions and inequities.
EOIS-CaMS data and anecdotal information indicated that the OALCF Competency D – Use Digital Technology Milestones were often being selected. We wanted to know why there was a reliance on a limited number of Milestones and determine why assessors were making this choice. An investigation initially focused on digital technology Milestones grew to incorporate a broader investigation of Milestone use in general.
This SDNDF-funded project Assessment Use and Reporting: Investigating Data Integrity Issues gathered information from assessors in LBS programs by way of an online survey and in-person interviews focused on the digital technology Milestones as well as assessment and reporting practices and their impacts on programming. The insights of practitioners with experience using the OALCF Milestones were integral to the project.
Christine Pinsent-Johnson
Matthias Sturm
2015
See the Research Brief.
See the Research Overview.
See the Presentation.
Assessment Challenges, Contradictions and Inequities: An analysis of the use of digital technology and OALCF Milestones
Christine Pinsent-Johnson
Matthias Sturm
2015
See the Research Brief.
See the Full Report.
See the Presentation.
This overview of program data from LBS programs in Ontario was developed as part of a larger study that investigated the way that the OALCF Use Digital Technology, and Milestones in general, are used in LBS programs. The data was examined to provide a current program overview and a context for understanding the research findings.