You might have heard about MTML’s smartphone learning modules but we want to go a bit deeper to explore how they are applied in the literacy field and what other programs are doing when it comes to using smartphones with their learners. In this showcase, we explored the modules and discussed how smartphones are changing the way we learn, teach and use technology on a daily basis.
Presenters
Metro Toronto Movement for Literacy
Also known as MTML, is a network of organizations and individuals supporting adult literacy in Toronto and York Region.
Ambreen Ahmad, Managing Director
Ambreen has 20 years of experience in the education field. Possessing a Masters in English Literature and in Educational Planning and Management, she has maintained successful positions as a Vice Principal, English Language Instructor, Manager HR, Communication Executive and Literacy practitioner.
Currently, she is working as a Managing Director at Metro Toronto Movement for Literacy, a non-profit organization that supports adult literacy in Toronto and York Region. Her previous work experience and life-long learning certificates and diplomas bring a wealth of information to develop learning strategies, recruitment procedures and governance.
Her dedication and determination in helping individuals grow and develop are highlighted in all her professional achievements. She is also passionate about volunteering and has been an ardent volunteer in many non-profits across GTA. She loves to cook and paint in her free time.
LAMP Adult Learning Program provides a foundation to the first step back to learning, with a strength based community approach. Learners achieve health and well being, develop independence, further education for training and employment needs. They focus on personal goals of health, civic engagement, social inclusion, and quality of life. Learners improve their reading, writing, and/or digital literacy (smartphone, ipad and laptop/desktop) skills in our community-based literacy and basic skills program.
Johanna Milic
Program Supervisor
Leads creative development and collaboration with Support Organizations and
in programs at LAMP.
Anita Dhanjal
Community Literacy Worker
Digital and Computer, Reading and Writing Instructor.
Robert Connelly
Community Literacy Worker
Digital and Computer, Reading and Writing Instructor.
Literacy Council York Simcoe (LCYS)
The Skills Upgrading Center provides customized training programs and job-specific workshops to assist adults in York-Simcoe in improving their employment prospects, preparing for a higher education, and acquiring the skills they need for a successful future.
Brittany Horlings, Program and Marketing Assistant
ADDITIONAL RESOURCES MENTIONED BY PARTICIPANTS
AlphaPlus OER Library – Mobile Devices
How to scan QR codes on Android Phone
How to scan QR code from an image in gallery
Computer Hope – computer dictionary, terms, and glossary
Connected for Success – Low income affordable plans from Rogers (mobile, internet and TV options)
On November 16, 2023 AlphaPlus hosted our 12th Community Gabfest.
The theme was Games and gambits – keeping learning fun.
We used a Jamboard to guide our conversation: Wayfinders Gabfest 12 Jamboard.
The conversation starter was “What are your favourite games or community building activities to use with learners?”
This gabfest was about the games and activities learners love. We shared our ideas for keeping learners engaged by building community and having fun together.
We started by talking about the games we like and why we like them and then we played a general knowledge Kahoot! that Guylaine had made for us.
We shared some resources:
Then we asked:
What are your favourite games or community building activities to use with learners?
Favourite games and activities
Language
Crosswords & Wordsearches
Math and Science
Typing
Thank you Gabfesters for your collegiality and for sharing your knowledge and sense of fun.
Since many learners have access to mobile phones and use them on a daily basis, literacy programs started using texting to engage with their clients.
Jane Wouda, the Lead Instructor at the Training & Learning Centre of Renfrew County talked to us about the software they use at the program and the benefits/changes they have noticed.
Paul Crane, Founder and CEO of Local Text Marketers provides texting software (including a custom phone number to display when sending a text). Paul demonstrated how CONNECTsms works and answered our questions about texting tools.
On October 19, 2023 AlphaPlus hosted our eleventh Community Gabfest.
The theme was Engaged Learners.
We used a Jamboard to guide our conversation: Wayfinders Gabfest 11 Jamboard.
We started with these questions:
We had planned for these questions as well but we did not get that far. Maybe we should have a Gabfest about over-prepping 🙂
Before we got into the nitty gritty we warmed up by introducing ourselves in two words:
Then we thought about our own engagement. What keeps us engaged when we are learning and what can be barriers to engagement.
The things that help us stay engaged are:
Somebody asked about the playdough strategy:
The barriers to engagement are:
We had a conversation about some of the points that resonated with us.
We moved into break out rooms to discuss the questions:
And here is what the groups reported back:
How do we engage learners?
How do we know when they are engaged?
A variation on the question of engagement arose.
We will think about this as a future Gabfest topic.
Thank you Gabfesters for your engagement :), knowledge, and wisdom.
On September 21, 2023 AlphaPlus hosted our tenth Community Gabfest.
The theme was “Emergent Curriculum”
We used a Jamboard to guide our conversation: Wayfinders Gabfest 10 Jamboard.
We started with these questions:
You can see the responses to the first question on frame 3 of the Jamboard.
We decided to start with the question posed by a participant: Can we also talk about how we understand the word ‘curriculum’?
What is curriculum?
Where does pedagogy end and curriculum begin?
What does emergent curriculum mean to you?
We settled on the idea that emergent curriculum is based on the principle that people learn most effectively when they are actively engaged in experiences that are meaningful and relatable to their own lives—when the curriculum accounts for their interests, strengths, needs, and lived realities.
And then a participant asked, “Does emergent curriculum require experiential learning?”
Does the teacher involved in emergent curriculum on a day-to-day basis think of it as an exercise of action research?
How does an emergent curriculum approach engage and empower teachers?
And we decided to stop there. This conversation gave us a lot to thing about and raised some questions for the next Gabfest.
Thank you Gabfesters for your enthusiasm, knowledge, and camaraderie.
Sara King from Northern College – Moosonee Campus, Moose Factory, Fort Albany, Kashechewan & Attawapiskat Access Centres and Janet Oettgen from Niagara West Adult Learning Centre share how they are using using social media to effectively attract, engage, teach and stay in touch with their learners and partners.
Quick links/tips and additional resources:
On June 15, 2023 AlphaPlus hosted our ninth Community Gabfest.
The theme was “ChatGPT – delightful or scary?”
This topic came from our discussion at Gabfest 8. We wanted a place to talk about what we are finding delightful about ChatGPT and “some of these things that scare the living daylights out of us. I mean, if we can’t have each other to talk about this, then we are alone in our fear and that’s not a good place to be.”
We used a Jamboard to guide our conversation: Wayfinders Gabfest 9 Jamboard.
We started with a little background on ChatGPT in particular and Artificial Intelligence in general. We shared our experiences and these resources:
What is ChatGPT? from AlphaPlus: a resource a a resource for teachers/instructors with explanations and ideas for how to use ChatGPT for learning and program administration in an adult literacy setting.
My Digital Companion: Making Sense of ChatGPT from Contact North: a resource for students/learners to help them use this tool safely, ethically and creatively for learning.
ChatGPT: Leveraging AI to Support Personalized Teaching and Learning in the June 2023 Adult Literacy Education Journal by Sarah Cacicio and Rachel Riggs: a resource for teachers/instructors with ideas for how to use ChatGPT for learning in an adult literacy setting.
Leveraging ChatGPT Instead of Banning from Contact North: a resource for teachers/instructors with ideas for how to use ChatGPT for learning in a college setting.
EdTechTeacher Chat GPT Tips by Tom Daccord: a resource for teachers/instructors with ideas for how to use ChatGPT for learning in a K-12 setting. You can find links to the tip sheets in our resource (they are not easy to find on the EdTechTeacher website).
People were asking about text-to-speech options and Guylaine shared this resource: Speech recognition and text to speech tools for various devices
We talked about where we are on the delightful to scary continuum.
We were pretty much dotted across the continuum.
We did not all stay in a fixed place.
As one person said at the closing of the Gabfest, “I felt like I was watching a ping pong game. I was going from one side to the other.” Many of us are in a place where we read one thing and we feel quite positive and then read another that fills us with apprehension.
Here are some of the things people have tried so far:
We asked three questions:
Somebody posed the question about what happens if we stop using certain skills ourselves and turn them over to AI.
“What do people think about the things that technology can do for you as opposed to you doing it for yourself? Is that of value? Is that an asset? Is that threatening?”
What skills and abilities will we lose if we do not do our own problem-solving when we are writing?
As one participant reported from a breakout room discussion:
“You can you can use AI to write a great cover letter or a great essay but what happens when the rubber meets the road and you actually have to do something on your own. At that point, we’d call them pseudo skills to be able to solve something or write something — you just don’t have those fundamental tools. It’s the ultimate fake it till you make it. Are we are we encouraging people to to take the easy road? One of the things that came out of our discussion in our group was that we have to teach learners that this is a tool like computer is a tool, or hammer is a tool, or a screwdriver is a tool. It’s a tool, and you have to learn how to use it properly because if you use a hammer the wrong way, you end up with a very sore thumb.”
We talked about some of the ways that technology supports literacy learners who are working with emerging literacy skills and how tools such as Grammerly help literacy learners, student writers and anyone struggling to write clear sentences.
We had a conversation about how text-to-speech options support emergent writers and Guylaine shared this resource: Speech recognition and text to speech tools for various devices
We talked about the value of essay writing. In programs where learners are moving on to further education, a lot of time is spent on learning how to write essays. We talked about how this skill is something we only use in school and that many people will not need these skills once they have completed their school-based education. What other things do we learn by writing essays and are these things useful to us in our beyond school settings? We didn’t get to all the answers but the question of what we gain and what we lose when we adopt new technologies is always an interesting one.
We talked about the ways that AI will impact the work of preparing literacy learners for a world where AI exists. Some of our questions are:
We talked about how new technologies can amplify inequities. We saw some of the ways this had profound impacts on people during the pandemic. We touched on the idea of an AI bill of rights and how applications of AI beyond educational ones — such as facial recognition — can increase barriers along with gains in efficiency and convenience.
“There are always fears around new tech… It’s a good thing, it motivates us to find ethical and equitable solutions 🙂
Or maybe it’s the end of the world… Hard to say!”
Thank you Gabfesters for your energy, generosity, wisdom and friendship. With your help, we won’t fall off the learning curve.
Presenters from two programs share how they are using Microsoft OneNote to organize and manage learner files. Sara King from Northern College and Christa Porter from Gateway Centre for Learning demonstrate ways OneNote helps them keep all their learner forms and files in one place making it easy to access, replicate and share with others.
Sara and Christa shared some resources with us:
On May 11, 2023 AlphaPlus hosted our eighth Community Gabfest.
The conversation starter was “What is your favourite blended learning resource? And why?”
We received a suggestion that the Gabfest may be a good place to share ideas for good resources, strategies and tools for blended learning— the kitchen-tested stuff that practitioners find useful and effective in a variety of settings.
We used a Jamboard to guide our conversation: Wayfinders Gabfest 8 Jamboard.
We started by brainstorming what we are looking for in resource recommendations – what elements are important to us.
We asked three questions:
And here is the list we came up with:
Citizen Literacy app (useful for learning disabilities/difficulties, uses a phonetic approach, can use the app on an Android or you can access the lessons on the website)
Teach Online from Contact North
Linkedin Learning and Gale Learning
Virtual reality (e.g. Body swaps – Soft Skills simulations): through Contact North centres, literacy programs can use these tools at no cost
Maps apps (various ways to use them)
Music streaming apps (Lyrics for reading, pronunciation and poetic writing)
Podcasts (transcripts for vocabulary development, digital skills, reading skills)
Fair chance learning (Achievia – Microsoft apps training)
Informable app from the News Literacy Project
CBC Gem Video – You are Soaking in It
The video is no longer available on Gem. I cannot find it online anywhere so far. Here is the documentary webpage and press kit.
More recommended resource lists:
Thank you Gabfesters for your energy, generosity, wisdom and friendship. With your help, we won’t fall off the learning curve.
On April 13, 2023 AlphaPlus hosted our seventh Community Gabfest.
The conversation starter was Digital Inclusion / Digital Justice: what does it mean to literacy programs?
This gabfest follows upon the discussion at Calgary Learns. Susan Lefebvre from Metro Toronto Movement for Literacy (MTML) got in touch to talk about how we can bring this conversation to Ontario.
We explored
We used a Jamboard to guide our conversation: Wayfinders Gabfest 7 Jamboard.
We started by brainstorming some of the ways that digital technology benefits us and/or the learners we work with. I think this is the fullest Jamboard frame I have ever seen.
We looked at Bill’s story (see below) and talked about diversity of ways we see people using technology skills and literacy skills to navigate the world. We also talked about the assumptions that are made about who uses digital technologies (why and how they use them) and how that ties in with assumptions about who has literacy skills and skills deficit approaches to education.
We talked about what digital inclusion means. We concluded that essentially it comes down to issues of affordability and that as long as the provision of internet access remains a private sector, for profit venture, affordability will continue to be an issue–especially in an era where we seem to moving to more privatization of public services.
When we tried to answer the question about the role of literacy programs in addressing the issue of digital inclusion, as one person said, there was a “startling pause.” It was felt that it though would be quite natural and for people who work in literacy programs to be part of developing inclusion strategies because of their deep knowledge of the impacts and realities of lack of access, program workers are stretched pretty much to the limit. To add on the work of trying to solve a problem that is really one of government regulation and investment, as essential as it is, is just not feasible.
We rounded out the afternoon by grappling with the notion of digital justice. We reflected on Jane’s story (see below) and how access to your data and artifacts is a human right. We talked about how when we work with learners in online spaces, we are often in private spaces. The reason we get to use them for free is because our data and our attention is a valued commodity that gets traded on a market that is largely opaque to most users. People acknowledged that this is the sea we swim in — our ability to change the sea is quite limited but, in this case, there was a lot of energy in the discussion about the role of literacy programs in the digital justice domain. There is a lot we cannot change but we can use our literacy skills, our educator skills and our finely honed critical thinking skills to make the opaque transparent for ourselves and for the learners who are swimming alongside us.
We though that perhaps we could start with language. The jargon of digital spaces and the inconsistent ways language is used in different places and by different people is disruptive to connectivity. For example, are two-factor authentication, two-step verification and multi-factor verification all the same thing or does each term mean something different? Literacy people are language people. People saw ways that they could demystify the language as part of media literacy activities and lessons.
Audrey Gardner recommended a video to us on CBC Gem called “You’re Soaking in It” as a way to make this more understandable to ourselves.
We wrapped up by talking about how to bring this information to literacy learners and how to be transparent about the digital learning environments we are taking learners to. We thought one place to start might be the Media Literacy section of the Educator Network Blended Learning Toolbox.
Tracey and Guylaine were sparking with ideas about other ways AlphaPlus can support the field in this endeavour. More on that soon.
Thank you Gabfesters for your energy, generosity, wisdom and friendship. With your help, we won’t fall off the learning curve.
“A digital justice approach to literacy education asks not if people can access the Internet and digital technologies but rather how different groups experience online worlds.” — S. Smythe and D. Pelan (2019) Digital literacy and digital justice
Here is the link to the video of the discussion panel.
These are the articles we were invited to read before the panel:
And these links were shared at the event:
Digital Justice Case Studies
from S. Smythe and D. Pelan (2019) Digital literacy and digital justice
Neil Selwyn (2010; 2014) asks,
“Who benefits in what ways from Internet connectivity?
How does the Internet amplify rather than disrupt existing social patterns and relations?”
(p. 96).
Welfare offices often do not provide help with the application process, nor access to the technology, and so applicants are referred to libraries and community agencies such as tech cafés for help. This requires people to share intimate details about their lives with people they may not know well, an often demoralizing and humiliating experience, and ironically one that people are warned to avoid in the interest of data privacy. The multi-step welfare application process also requires an active email address (and therefore a password and password recovery protocol) and a current digital photo uploaded with the application (requiring a camera, skills to save and upload the photos and so on). The consequence is that people often fail in their welfare applications the first time, moving into deeper precarity.
Google has redesigned its verification protocols to prevent the use of stolen devices and hacking. This is no doubt a positive development for many, but carried catastrophic consequences for Jane, a precariously housed woman who relies on public access computing and who must keep her most precious information on the cloud. Jane lives in a women’s shelter and relies heavily on her Gmail account to communicate with friends, family and work. She uses her cloud storage to keep important photos and documents safe and accessible but does not have her own device, instead relying upon one of the many public computers available in the community. Changes to Gmail’s security features led to flags of suspicious activity because she logs in to multiple computers each day. One afternoon her login attempt at a community centre was flagged as possible “hacking”, with a warning message that because she was logging in from an unknown device she would need to verify that she owned the account before she could access it. Ownership could be verified by a secure access code texted to the phone number she provided when she set up the account or, by verifying the month/year the account was created, then answering the security questions she set up at the time. Jane no longer has access to the cell number listed as the phone was recently stolen, a sadly common occurrence for citizens who stay in shelters. The account was created such a long time ago that Jane could no longer remember the exact month. Indeed, who among us could remember that? After several attempts Jane’s account was locked ‘until she could provide proof’ of ownership. But there were no other options for proving ownership and in those few moments, Jane lost access to her vital documents, contacts, phone numbers, and main method of communication with no way to retrieve them. Such experiences of disconnection are deeply disruptive and traumatizing for those with histories of personal loss and abandonment.
Bill often attends the tech cafés to learn more about how to use his laptop. He is confident and fluent in his online activities and an active participant in social media. One day, Bill brought in a paper-based form for housing and asked if we could help him find it online but unfortunately, the housing provider would only accept hard copies of the application (a rarity indeed)! This caused Bill enormous anxiety. After a brief discussion it became clear that English was Bill’s second language, he did not see himself as a good speller, and he felt that he did not have legible writing. He stated that this made him feel stupid even though he wasn’t. He preferred to do the form online as the computer would correct his spelling and sentence structure. As digital literacy educators and researchers, situations such as this lead us to question the boundaries between print and digital literacies, and linear views of skills that place people in categories of ‘who is ready’ for digital literacy and who is not. For Bill, digital technologies allowed him to overcome the barriers of print literacy, even if the design of the system still posed difficulties.