Are you wondering whether your next technology purchases should be laptops or tablets?

What operating system (Apple, Android, Windows) would work best in your program? 

Should you buy a new device or would refurbished devices meet all of your needs in both the short and long term?

Purchasing devices is an expensive endeavour, and there’s a myriad of options to choose from. AlphaPlus can help you plan and choose devices that best suit your needs and fit into your budget.

We can: 

• Provide you with information about the attributes of each device.
• Guide you through the decision-making process to ensure you find the solution that best meets your circumstances and needs.
• Support you as you learn how to create pages and use the management features that work best for the learners, staff and volunteers in your program.

A website is a great way to communicate with volunteers, learners and others in your community about what you’re doing and how to access your program, process some of the administration forms, and curate resource collections for staff, learners and volunteers.

Here are some sites that AlphaPlus coaches have supported:

• TLG Learner Resources, The Literacy Group of Waterloo Region
• Learning Opportunities Program, YMCA (Toronto)
• Metro Toronto Movement for Literacy
• The Orillia and District Literacy Council
• The Learning Co-Op, St. Joseph Adult Education Campus, Nipissing-Parry Sound Catholic District School Board

AlphaPlus can help you choose a website builder and guide you through the website planning and creation process.

We can: 

• Provide you with information about the attributes of each website builder.
• Guide you through the decision-making process to ensure you find the solution that best meets your circumstances and needs.
• Support you as you learn how to create pages and use the management features that work best for the learners, staff and volunteers in your program.

Programs are using social media to communicate with volunteers, learners and others in their communities about what they’re doing and how to access their programs and to make connections with adult educators in other fields and jurisdictions.

Which platform or platforms are best for your program?

Facebook? Instagram? LinkedIn? Twitter? TikTok? 

AlphaPlus can help you choose and learn about social media for your program.

We can: 

• Provide you with information about the attributes of each platform.
• Guide you through the decision-making process to ensure you find the solution that best meets your circumstances and needs. 
• Support you as you learn how to use the features that work best for the learners, staff and volunteers in your program.

Programs are using video conferencing tools for meetings, intake and assessment, tutor training, professional learning, instruction and collaborating with learners and much more.

Which tool is best for your program? Zoom? Google Meet? Microsoft Teams? Webex? Lifesize? UberConference? Skype? Facebook Live? 

AlphaPlus can help you choose a video conferencing tool or tools that will work best for your program and your instructors.

We can: 

• Provide you with information about the attributes of each tool.
• Guide you through the decision-making process to ensure you find the solution that best meets your circumstances and needs.
• Support you as you learn how to use the features that work best for the learners, staff and volunteers in your program.

Here are some examples of how AlphaPlus coaches work with programs on finding solutions:

• Simcoe County District School Board Adult Learning
• The Bob Rumball Canadian Centre of Excellence for the Deaf Adult Education LBS Program
• Finding an innovative way to deliver course content online, with a coach by your side

Do you have access to Google Workspace or Microsoft 365 and are you wondering how to take advantage of all the features? 

AlphaPlus can help you choose and learn about a productivity suite that will work best for your program.

We can: 

• Provide you with information about the attributes of each suite.
• Guide you through the decision-making process to ensure you find the solution that best meets your circumstances and needs.
• Support you as you learn how to use the features that work best for the learners, staff and volunteers in your program.

Here are some examples of how AlphaPlus coaches work with programs on finding solutions:

• Simcoe County District School Board Adult Learning
• The Bob Rumball Canadian Centre of Excellence for the Deaf Adult Education LBS Program
• Finding an innovative way to deliver course content online, with a coach by your side

During the spring of 2020, all educational sectors, including Literacy and Basic Skills (LBS), made the shift to remote learning. The LBS shift was managed primarily at a local level. Comprehensive training, widely accessible instructional design expertise, tech support and additional funding to purchase data and computers for learners was not available. Each program made its own decisions.

How did programs adapt? What were their priorities? What were their challenges? This report, based on a short survey delivered during the last two weeks of June 2020, provides some answers, identifies challenges and raises concerns about the uneven impacts on learners and sectors and uneven access to resources that could be mobilized to manage the shift. The findings provide a basis for discussion and planning at both the local and provincial levels.

Fast Facts From the Survey Results

• 368 participants in LBS programs completed the survey in English and French.
• Respondents estimated that only 45 per cent of learners had household internet access and 27 per cent had limited connectivity using cell phones.
• Only 13 per cent of respondents said programs purchased additional data and/or devices for learners and staff.
• 67 per cent of respondents were able to focus on instruction; 33 per cent prioritized communication and supporting learners.
• On average, each respondent used three modes of communication and four modes of instruction to make remote learning work.
• 53 per cent of respondents participated in training and professional development.
• 66 per cent of respondents stated the top priority going forward was adapted accountability and reporting processes.
• 53 per cent of respondents said other priorities were (1) ensuring internet access for learners, (2) professional development and training using ed tech tools and (3) online assessments of literacy, numeracy and digital skills.

In 2017, AlphaPlus was asked by a sector membership group for information on options for digital literacy and basic skills (LBS) learner files and cloud – based storage.

The sector members identified a primary driver for the investigation as the burden of physically storing more than seven years of learner files. Space in multi-service facilities and school boards is in high demand , and file storage space allocated to LBS service providers can be significantly constrained, causing operational tensions and issues .

This investigation and report is only an initial foundational step. As stakeholder engagement and consensus building takes time, proposed models for thinking about how data is gathered, recorded, confirmed and stored have been provided as a starting point for the discussions.