At AlphaPlus, we’re here to support adult literacy educators in your daily work. But we’re also committed to bringing the adult literacy sector’s voice into necessary spaces, taking your issues — and potential — into national conversations.

An adult education perspective on digital inclusion

Recently, our team member Christine collaborated with Matthias Sturm, adult education researcher and evaluator (and my former AlphaPlus co-worker), to publish a paper for the Institute for Research on Public Policy (IRPP). Christine, our policy and research specialist in education and technology, has been working with Matthias to find ways to advance the conversation about digital inclusion.

The IRPP is a national organization that informs debates on policy issues facing Canadians and their governments, with strong connections to federal and provincial policymakers. Christine and Matthias noticed their publication featuring adult basic skills and pitched a topic examining digital access, equity and literacy. The result is the paper Adult Education: The Missing Piece to Bridging the Digital Divide (a French version will be available in December).

Bridging the digital divide requires skills development

This new paper sheds light on issues you know well but that haven’t been addressed at the policy-making and funding decision levels. For example, those of us working in adult literacy education know that bridging the digital divide is about more than access to devices or the internet. A lack of digital skills prevents people from taking full advantage of essential services and deprives them of potentially life-changing education and employment. Overcoming inequities requires equitable opportunities to benefit from technology — which requires the development of specific skills.

The adult literacy sector is already doing this work — but we need support

Adult literacy educators often work with the very adults on the other side of the digital divide. As a field, we are well-positioned to help bridge that divide within our upgrading, vocational, language and literacy programs. However, as Christine and Matthias highlight in the paper, we face barriers:

Complex system: The system in which we work is complex and siloed, with a mixture of federal and provincial funding sources and providers, including community non-profits, school boards/districts and colleges.

Unstable funding models: We lack sustainable core funding and instead rely on short-term, project-based funding. Organizations delivering adult literacy education programs rely on part-time staff working on contracts.

A lack of formalized, supported professional development: The sector offers limited professional development and does not mandate professional qualifications.

Recommendations

In the paper, Christine and Matthias recommend two measures directed at Employment and Social Development Canada to help adult education programs add digital learning to their offerings:

  1. Provide sustained core funding to provincial and territorial adult education programs. This funding is needed to stabilize operations, facilitate long-term planning, reduce administrative redundancies, and ensure predictable support for equipment acquisition, IT infrastructure and software licensing. It would also enable the creation of a national platform to share learning materials and best practices among educators.
  2. Connect community-level adult education with broader digital literacy efforts. We need a cross-sectoral network to co-ordinate digital skills programs and increase access for underserved communities. Building on existing partnerships and establishing new collaborations would help integrate informal and formal learning, ensuring equitable access to digital resources across diverse Canadian communities.

New priorities for AlphaPlus

This paper’s publication coincides with AlphaPlus unveiling our refreshed strategic outlook. Following the pandemic-era rapid adoption of technology within literacy programs and two years of funding that allowed us to experiment with how we support you, our new direction better reflects the state of your work.

We’re broadening our role from promoting the use of technology to sustaining the momentum that has already been created, and we’ve identified five priorities for the future (plus a new mission and vision). For the next several years, AlphaPlus will:

  1. Focus on teachers who strive to place learners and their experiences at the centre of the learning process.
  2. Support building literacy and learners’ digital confidence to participate in society.
  3. Provide teachers with actionable content that integrates well-researched sector shifts.
  4. Facilitate teacher collaboration and leadership networks across language and cultural communities.
  5. Understand the adult literacy sector across Canada and pursue collaborations.

You’ll notice an alignment between our new priorities and our recommendations to the federal government. We recognized that our approach must go beyond “what has always been done” and short-term challenges. We can’t afford to operate in silos and within an Ontario-only context. To keep up with the relentless pace of technological change, we need a comprehensive, co-ordinated and sustainable approach — for AlphaPlus and our whole sector.

Learn more about our refreshed strategic directionarrow

Download the IRPP paper on their websitearrow

  1. What are literacy educators’ classroom goals?
  2. What professional development and resources are your peers seeking?
  3. How are reporting and compliance requirements impacting your capacity?

We asked these and other questions in a recent survey, and I’m writing today to share what we learned with you.

What adult literacy instructors are saying about their experiences

Earlier this year, AlphaPlus conducted research to inform our strategic planning and product design work. We wanted to better understand the priorities and needs of literacy educators as we continue to shape our programs, services and training opportunities. Through our online survey, we heard from 328 teachers and practitioners from community-based, school board and college settings. We also conducted phone interviews with nine teachers and six sector leaders. Thank you to all who took the time to provide input.

The research has helped us to understand your needs, challenges and desire for support in areas including:

Here’s a sampling of what we heard:

See the survey summary for more details about what your peers had to say about their experiences.

AlphaPlus: Strengths, challenges and future effectiveness

We also asked you questions to understand what you most value about AlphaPlus. You mentioned our:

We learned that to support you effectively in the future, we need to leverage our strengths to address the day-to-day needs of your students and classrooms. We need to listen continuously to the changing challenges you face. And because practitioners are experiencing pressure due to restricted funding, heavy administrative loads and measurements that aren’t shifting with changing student needs, we must advocate for changes that impact the practitioner level.

Shaping our future approaches to supporting educators

Your survey responses are already informing our strategic planning and service design, ensuring the decisions we’re making now align with educators’ needs. This sometimes means documenting frameworks for what’s already in place. For example, we’ve already offered advisory groups, training and communities of practice, which we’re now organizing more formally. Your feedback is also influencing decisions about changing the types of support we will offer or increasing the amount of support available.

Digital environments are changing much of what adult literacy educators do, including lesson planning, creating learning environments and managing online spaces. Technology is not a separate element; it’s impacting everyone’s work. The good news is that our collective understanding of the impact of technology on our work is much richer and more varied now than it was five or 10 years ago. As a field — and at AlphaPlus, an organization supporting the field — we’re ready and open to continuous adaptation and improvement.

Would you like to learn what your peers had to say about teaching adult literacy in Ontario? See the survey summary here.

With the fresh energy of spring upon us, AlphaPlus is embracing change and renewal. Here’s a quick glimpse of what we’re planning and thinking about this season.

Reach expanded by funding: The Skills for Success initiative has been a catalyst for change over the last two years, doubling our resources and allowing us to broaden our reach significantly. For example, the funding enabled our partnership with EdTechTeacher, through which we delivered a record-high volume of training opportunities. It also enabled thought-provoking initiatives such as the Planning a Lesson working group, a unique chance for adult literacy educators to leverage their knowledge and experience, engage in meaningful conversations with peers about their craft and develop resources for the field.

To learn more about teachers’ perspectives on these experiences, see our recent stories about training and working group participants.

Sustaining programs after the funding period: The Skills for Success funding period was dynamic and expansive, and we hope it was as enlightening for you as it was for us. We’ll build on the momentum of this period by continuing to offer essential training (don’t miss the upcoming repeat of trainings on artificial intelligence, accessibility and Google Workspace). We’ll also roll out sustainable resources, like the Planning a Lesson suite of tools, to continue enriching your teaching toolkit. As the funding period concludes and we return to relying on our own resources, we’ll work more closely with you to consolidate and contextualize the information and skills we’ve all acquired.

Shifting to responsive, seamless support: Our plans for the coming months involve a more integrated approach. AlphaPlus team members will be available to work as coaches and project managers to identify and provide the training and support you need. Skills-based training will be your entry point into a comprehensive suite of support, including customized professional development, communities of practice and opportunities to collaborate with peers.

Facilitating dialogue among teachers: In the last two years, it’s been apparent that teachers want to talk with fellow teachers… about teaching — but the opportunities are scarce. Moving forward, we’ve renewed our commitment to creating spaces for these critical conversations, with a mindset shift focused on current practices, exploring your teaching goals and the skills that support them.

Expanding the definition of adult literacy education: We applaud the ministry’s program eligibility expansion, which acknowledges the digital nature of literacy skills today — a shift we pushed for. This change aligns with our vision of evolving literacy education to meet the demands of the digital era, with the potential to change many aspects of our field, including intake conversations, curriculum planning and assessments.

Forming our new strategic plan: Your voice is central as we shape the path forward for AlphaPlus, especially now as our board of directors spearheads strategic planning. A heartfelt thank you to the 300+ respondents to our recent survey for contributing insights about your aspirations for students, professional development, resource and technology needs, and other aspects of your work. Stay tuned for more details on the survey results and our new strategic plan.

As we look ahead, we’re optimistic about the future of adult literacy education. The last two years have included unprecedented outreach and connections for AlphaPlus. We’re eager to build on this momentum and contribute to the growth and development of our field in Ontario.

Warm regards,

Alan Cherwinski

Executive Director

Are you taking advantage of the many ways Microsoft tools can support and enhance your adult literacy program? Go beyond Word and PowerPoint to access a powerful suite of tools that will help you to:

About the Building digital skills with Microsoft 365 training series

This training is an in-depth look at the use of Microsoft 365 for teaching and learning. There will be eight 90-minute online sessions that look at the following topics:

  1. Outlook and calendar
  2. Introduction to OneDrive
  3. Using OneNote for organization and to save time
  4. Teams meetings and Microsoft whiteboard or Stream for instruction and collaboration
  5. Using the Microsoft accessibility suite to meet the needs of every learner
  6. Using Word Online and PowerPoint Online for feedback and collaboration
  7. Using Sway for creation and collaboration
  8. Using Microsoft Forms for learning, assessment, and course feedback.

See the training overview for more details about what we’ll cover, the format, timing and deadlines for registration.

We’re offering two cohorts of up to 20 participants (one afternoon and one evening option).

The training series is eight workshops starting January or March. We are offering afternoon and evening sessions.

This might be the only time we offer this training. So if you’re interested, secure your spot. And don’t forget to invite tutors working in your programs.

Register nowarrow right

There is so much more to Microsoft 365 than documents and presentations, and we’d love to help you tap into the potential of these tools. We hope to see you at the training!

In your view, what does capacity building for adult literacy educators really entail?

At AlphaPlus, we believe that professional development must address the day-to-day context of adult literacy education. It should meet the needs of teachers and learners in the classroom and in daily life. For many years, this belief has shaped our supports, services and even the composition of our team. In 2023, we used an infusion of funding to test this model in our approach to training.

Leveraging Skills for Success funding in a tangible, meaningful way

This fiscal year, AlphaPlus received Skills for Success funding allocated to digital capacity building and training. We made a conscious decision against providing training on the implementation of new abstract and top-down systems (such as the Skills for Success model). Instead, we leveraged this opportunity to develop and provide training opportunities that more directly cater to adult literacy educators and their profession.

In partnership with external experts, we developed a professional development program tailored to educators’ needs. The Building Digital Skills training series offered an in-depth exploration of Microsoft 365 and Google Workspace, emphasizing skills and knowledge to help you teach adult learners. More than an orientation to digital tools and how they work, our lesson plans contextualized their use in an adult literacy classroom. We also partnered with programs supporting Deaf, Indigenous and francophone communities to customize this training for their teaching and learners.

Training that brings practical technology applications into the classroom context

More than 300 adult literacy educators have joined us to explore new ways to use digital workspaces to communicate, create and collaborate with learners; plan lessons and organize instructional materials; collect, organize and share data; and more. Through engaging and hands-on lessons, participants have uncovered a wealth of valuable free tools and applications — useful and practical discoveries that will pave the way for even more success in their teaching.

Never before have we been able to offer training to such a large group of adult literacy educators in Ontario. Our team has learned a great deal, engaged in several projects and connected with colleagues and working groups to inform our approaches. Most importantly, by centring the actual needs of teachers, we helped them succeed in new ways — examples of which we’ll be sharing in the coming months.

Should this teaching-centred training continue? What should come next?

As we near the one-year mark of this funding, we’re envisioning what comes next. How can we leverage the momentum — and teaching focus — of our professional development?

The opportunities created by the Skills for Success funding have reinvigorated our commitment to contextualizing what teachers are trying to do, bringing in expert facilitators, reaching more adult literacy educators and discovering new approaches. Though the funding was a time-limited federal investment, it can have a lasting impact if we build on it wisely.

We know that the key to success is asking you, adult literacy educators in Ontario, what should come next. What did we do right in 2023? Should we advocate for the funds to repeat what we’ve been doing? How can we build upon the training we offered this year?

Here are a couple of ways you can share your input with us:

Stay tuned for other opportunities we’re planning to ask you about your training needs. We value and need your input to offer professional development that’s relevant to you.

How proficient are you at using digital workspaces or office suites?
Are you fully leveraging these tools to work with learners?
Are you equipping your learners to use these tools in the future?

We are offering this popular, free training opportunity for adult literacy instructors and tutors again this Fall

WHAT: Six weekly 90-minute digital workspace training sessions. We’ll use Google Workspace as a platform to explore and apply digital collaboration skills. Each session will be an opportunity for you to:

WHEN: Wednesdays, 2:30 pm to 4 pm on Oct 11, Oct 18, Oct 25, Nov 1, Nov 8, and Nov 15.

See the training outline for more details about what we’ll cover in these free training sessions, as well as the format, timing and deadlines for registration. And don’t forget to invite tutors working in your programs.


HOW TO SIGN UP >> Sessions start in October, so secure your spot now



This year, AlphaPlus has been exploring ways to strengthen the network of adult literacy educators in Ontario. This has included a combination of strengthening educators’ capacity and co-creating with you.

Professional development, skill-building and individual support remain imperative for adult literacy educators. However, we realize that the best and most innovative solutions are rooted in the classroom experience, so we’ve also embarked on several co-creation projects with you. Here’s a snapshot of what’s been happening at AlphaPlus in 2023.

Strengthening your capacity

We listen to what you say about how you use technology in teaching, the practical demands of your efforts with adult learners in the classroom, and the professional development and materials you need. These considerations are top of mind when we develop our capacity-building programs and resources.

Training to help you teach in a digital workspace

In January, we launched an immersive, fast-paced training series to help you work in a digital workspace environment. Thank you to the dozens of literacy educators who joined the training to build digital literacy, creation and collaboration skills.

Based on your feedback, we’re offering Building Digital Skills with Google training again, starting in May. Join us to repeat the free training or as a first-time participant. Everyone is invited to an introductory overview session on Tuesday April 19. Register for the afternoon session or register for the evening session.

Hosting a library of free digital tools

Last month, we officially launched our new open educational resource (OER) library. In response to teachers’ requests for more developmental level-specific resources, a working group of your peers shaped this library of workbooks, textbooks, lessons, activities, modules and courses fully vetted for adult learners.

Would you like our help with using these open educational resources?

Connecting educators to network, share and learn

Last fall, we piloted Community Gabfests: monthly online gatherings where literacy educators connect, discuss and share ideas and approaches in an informal setting. The pilot revealed that you value these gatherings, so we’ll continue to host monthly Gabfests. Register for the next meeting here. 

We’re also bringing back the Virtual Showcases series featuring facilitated discussions and presentations by your colleagues who share their approaches, strategies and tips. Our next two session topics will be:

Sign up here.

Co-creating with you

While your feedback has shaped our capacity-building offerings, we also recognize the importance of including teachers in design and creation. You have a unique understanding of the expertise and time needed to work with technology, and the challenges of transitioning to a reality where some form of remote teaching is here to stay. That’s why we’re facilitating more co-creation projects in which literacy educators build what you need.

Co-creating activities and lessons

During the next round of Educator Network, we’ll go deeper into the ideas from the Building Digital Skills with Google training. Working together as a learning cohort, participants will support each other in co-creating activities and lessons with AlphaPlus providing support and resources, including access to the trainer from the Google training series. Email Tracey Mollins to learn more and sign up.

Co-designing digital teaching spaces and routines

We recently introduced you to our newest team member Olga Herrmann and the project she’s been leading to understand and address your needs in curriculum design and technology integration. The research phase of this project is now wrapping up. In May, we’ll share what we’ve learned and our plans to move on to the next step: co-creating curriculum resources and planning tools.

Additional professional development and co-creation opportunities for educators

Many of our initiatives this year are possible because of increased government investment in our sector. As custodians of a portion of these funds, AlphaPlus has access to financial resources and skilled trainers, and we’re looking for your guidance:

Please share your ideas for co-designing professional development based on the needs of your region, network, sector or specific group of learners; use my scheduling link to set up a time to chat through them with me.

We’re looking forward to more capacity-building and co-creation projects with you in the months ahead.

Alan Cherwinski

Executive Director

AlphaPlus has kicked off 2023 with a full roster of offerings and several initiatives underway. Today, I’d like to share information about two projects that are funded by the Ontario Skills for Success program supported by Employment and Social Development Canada (ESDC).

If you’re familiar with the Skills for Success model, you know it includes nine skills “needed to participate and thrive in learning, work and life” listed here:

While it’s quite common to focus on and teach these skills individually, we can’t ignore the fact that they overlap and interact. When we think about how learners will have to apply these skills in different contexts —learning online, accessing government services and digital communities, understanding online security, using social media, online shopping and more — it’s clear that multiple skills are applied to succeed at the task at hand.

As AlphaPlus takes on the responsibility of directing available Skills for Success resources within our sector, we’re exploring ways to help educators stimulate the interaction of the nine skills in different contexts.

New training series: Building digital skills

One of the first initiatives we’ve rolled out to support this integrated approach is our Building Digital Skills With Google training series. You may have already heard about this opportunity when we announced it in the fall. It’s a short-term capacity-building opportunity to apply this integrated concept, using Google as an applied learning space to demonstrate and model how things can be done with adult learners.

While the first cohorts are underway, spots remain available in the final few. Learn more and register here: https://pd.alphaplus.ca/

Curriculum and materials development

The training series complements the deeper work we’re undertaking to consider how literacy and numeracy activities can be integrated with digital skills and how they’re applied in different digital spaces. For this project, we’re reaching out to educators to support curriculum-planning and development of educational materials — two priorities identified in the digital capacity-building consultation. The educators in the field are helping us to understand priorities, needs and interest in trying new, integrated approaches, exploring questions like:

When this consultation is complete, we’ll use what we’ve learned to co-create actionable, implementable tools and supports, giving teachers ways of doing practical work with learners in their everyday work. Starting in April, we’ll form working groups to lead us through an iterative process to explore:

We’re here to support a more integrated approach

You might be questioning whether discrete training on compartmentalized skills is the best approach for your learners. You might feel that things can be different and there’s value in working through it, but you know that this type of change won’t necessarily be easy.

We’re here to do the work and explore that change alongside you. Consider joining us in our current training series or stepping forward in April to co-create new curricula or materials.

As always, I’d love to hear directly from you, so please email me with your responses or questions at acherwinski@alphaplus.ca. Thank you.

Alan Cherwinski
Executive Director
AlphaPlus

Is there a device or technology setup that can help bridge the gap between participants who want to gather in person and those who want to connect online? When Jennine Agnew-Kata was grappling with this question in April 2022, she turned to AlphaPlus for guidance.

As executive director of the Literacy Network of Durham Region, Jennine facilitates service-planning, resource support, advice, professional development and more for the region’s literacy and basic skills (LBS) programs. As Jennine started to return to in-person meetings and service delivery, she recognized that not everyone was comfortable. She began researching the right equipment to make a hybrid experience easy and satisfying for all participants.

“I brought my initial research to Alan Cherwinski, executive director of AlphaPlus, to find out whether his team had experience, thoughts or opinions about the right equipment for hybrid delivery,” says Jennine. “We worked together to explore what I was trying to accomplish, narrow down the options and consider the technical specifications and price points. By May, we had decided to try using the Logitech Connect video-conferencing camera.”

Exploring and piloting a camera for hybrid delivery

Jennine describes the Logitech Connect as a static panoramic camera that requires virtually no setup. It’s wireless, has a built-in microphone and works with almost any monitor or desktop display, laptop, overhead projector or smartboard. Because it’s portable and flexible, the camera can be taken to meetings and programs at locations with unknown setups (for example, public libraries and partner offices), capturing small groups of up to five people attending in person.

Alan and Jennine decided to explore and test the Logitech camera on behalf of others in the sector. They arranged for AlphaPlus to subsidize the device purchase for the Literacy Network of Durham Region and purchase another for a program that could use it to pilot the hybrid model in program delivery. Jennine suggested Brad Cook, executive director of Learning Essentials for Adults in Durham Region (LEADR), who had been looking at similar challenges and opportunities around the delivery of hybrid programming.

Since May, Jennine has used the device for meetings such as literacy service planning and communications meetings as well as the bibliotherapy program she runs. Brad has used the device in small groups with in-person and online participants, for enhanced one-to-one online instruction with more visual components (i.e. screen-sharing plus writing on a board), as a tool for a new math workshop and to hold board meetings and other meetings.

“More learners want virtual service delivery — with highly personalized and meaningful instruction with an instructor that can engage with them at any time — while a significant percentage only want in-person service,” explains Brad. “This pilot revealed that using the Logitech camera, we can add to the possibilities of what we can do during the instruction — in a straightforward manner without undue complication or cost. The camera has been useful for learners who lack confidence in using computers and for instructors who still rely on visuals in a classroom. We now plan to use it to increase the number of small groups using a hybrid model.”

Think of AlphaPlus as your colleagues with technical expertise

Jennine suggests contacting AlphaPlus before investing in technology: “It’s worth reaching out to AlphaPlus to get an equipment audit or learn how to use what’s available at your agency to meet your needs. Talking with someone with a sense of the bigger picture helped me know I was moving in the right direction. It’s like accessing expert colleagues who know technology.”

Did you know that if you’re an adult literacy instructor or administrator in Ontario, AlphaPlus exists to help you? Learn more about the customized support we provide to help you work through your technology challenges.

Are you taking advantage of the many ways AlphaPlus can support you? We exist to support Ontario’s adult literacy instructors and program administrators, and we’ve made improvements to help you access our resources, support and services.

Today, we’re announcing a new AlphaPlus website, redesigned to better meet your needs. We’ve been working on this new website for two years to help you:

  1. Learn from the experiences and challenges of your peers. In our new community questions and case studies sections, you’ll discover the questions and challenges your peers have shared and the answers or solutions we’ve developed alongside them.
  1. Access information based on your interests and needs. We’ve created a brand-new resource hub, curating our library of tools, information and supports. You’ll be able to call up topics specific to your role as an educator or as an administrator and choose whether you want to focus on practical solutions or research and analysis of the frameworks, strategies and policies that inform literacy work in a digitally connected world. 
  1. Explore literacy and basic skills (LBS) content wherever you are and on any device. We’ve paid attention to the new site’s usability, navigation and structure, designing with accessibility in mind from the start. The new mobile-friendly design is easier to use and navigate from any device.

We hope it will now be easier than ever for you to self-serve solutions or discover ways that we can help you address your challenges. We’re always exploring, learning and playing with new ideas; the new site reflects our approach and gives us a way to share our discoveries.

If you’re an adult literacy instructor or administrator in Ontario, this is your website, designed to serve you. Please visit the new AlphaPlus.ca to discover the improvements we’ve made, and please share your feedback with us. We’re looking for opportunities to keep improving it for you!

Alan & Tracey

AlphaPlus